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Service Arts will be spending the majority of September in New Orleans working with Dickie Brennan of the Brennan Family and his three restaurants, The Palace Cafe, Dickie Brennan Steak and Bourbon House. Immediately afterwards, he will be working with the front office team of the New Orleans Hilton, Riverside. Currently, Service Arts is working with the Hilton Corporation on developing and presenting a series of "Excellent Service Workshops' specifically designed for the Banquet Operations of Hilton properties. Banquet University will be held this Summer in four, regional locations; Anaheim, Houston, Orlando and Washington, D.C. The objective is to bring an "a la carte" style of service to the catered event working with both management and front line staffs for this project. The following note is from Joe Berger, President of Hilton Americas; "Dear Eric, I would like to take this opportunity to express my appreciation for your support of Hilton's Banquet University.Thank you in advance for your enthusiastic participation as a speaker. We are ready to make this year game changing and could not do it without your support." An "Excellent Service Workshop" was scheduled in June at the Paramount Hotel in New York City It was a combination of Front Desk and Reception mixed with the Food and Beverage departments. "The Ravenous Pig" restaurant in Winter Park asked Service Arts, Inc. to present a two-day workshop to their staff. Owners Julie and James Petrakis are former students when Mr. Weiss was an instructor at the Culinary Institute of America in Hyde Park, New York. |


